WEBVTT 00:06.089 --> 00:08.091 [somber music playing] 00:15.432 --> 00:19.894 These are real experiences, actual detailed events that happened. 00:26.568 --> 00:29.946 This is the biggest murder that we had ever caught. 00:31.406 --> 00:34.409 Thousands of people were killed in this attack. 00:35.118 --> 00:36.453 [MacLeod] We weren't prepared. 00:37.328 --> 00:41.750 We weren't prepared as human beings, not even talking about professions. 00:42.333 --> 00:46.254 I didn't feel in control like I was when I was doing an investigation. 00:47.464 --> 00:50.759 I felt more like I was just trying to survive the day. 00:51.509 --> 00:53.887 [Zeins] You find out what you're really made of. 00:53.970 --> 00:57.348 You find out what it is to be a team player. 00:57.432 --> 00:59.726 You find out who your partner is. 00:59.809 --> 01:02.020 You find out how important life is. 01:03.146 --> 01:06.024 [Rivera] I think half the city knew somebody or had a relative 01:06.107 --> 01:08.401 who died in the Trade Center. 01:08.485 --> 01:09.652 But time has gone by. 01:10.695 --> 01:13.740 Some people now haven't experienced something like that. 01:13.823 --> 01:17.494 They haven't seen what it's like when tragedy really hits. 01:18.328 --> 01:20.830 And the whole city came together. 01:22.123 --> 01:25.835 [Hovagim] It didn't matter what background, nationality you were. 01:25.919 --> 01:28.338 We were all humans that day. 01:29.756 --> 01:31.841 [Panuccio] Twenty-five years later, 01:32.509 --> 01:35.428 that will always be the date that divides my life. 01:36.054 --> 01:39.057 The world that existed on September 10th, that's gone. 01:40.058 --> 01:42.644 It led into 20 years of warfare. 01:44.896 --> 01:46.231 My whole world was changed. 01:47.732 --> 01:49.859 The whole world was changed. 01:54.614 --> 01:56.199 [suspenseful music playing] 01:56.282 --> 01:59.869 [Mooney] Our job is to make sure you can go home and sleep at night. 02:01.121 --> 02:04.332 [Rivera] It's so important for a family to know who murdered their relative. 02:05.750 --> 02:09.379 [Reznick] Compassion for the victims, that's the most important thing. 02:09.963 --> 02:12.173 [Parrino] I've always liked the peek behind the curtain. 02:13.132 --> 02:14.384 What really happened? 02:15.802 --> 02:18.138 [McNeely] You want to find out the truth. 02:18.221 --> 02:19.848 That's what detectives do. 02:20.348 --> 02:23.268 [officer] Your instinct is to help people. 02:23.977 --> 02:27.564 [Titus] In New York City, the NYPD… 02:29.858 --> 02:30.692 this is it. 02:31.734 --> 02:33.736 [suspenseful music trails off] 02:45.707 --> 02:49.544 [MacLeod] It was the most amazing thing, looking at the towers from below. 02:49.627 --> 02:53.006 You know, especially as a kid, you'd just go like this. 02:53.089 --> 02:56.509 And it just keeps going and going, like a stairway to heaven. 02:58.011 --> 03:01.097 My Aunt JoAnn, she worked in the World Trade Center. 03:01.180 --> 03:03.933 She worked in the North Tower, 103rd floor, 03:04.017 --> 03:05.685 and then also the 105th floor. 03:06.311 --> 03:09.772 She was working for Cantor Fitzgerald, a brokerage firm. 03:09.856 --> 03:11.566 She started working there when she was 18. 03:12.233 --> 03:15.737 She ended up becoming vice president, partner. 03:16.654 --> 03:20.158 So JoAnn, she was my aunt, but she was more like my sister. 03:20.241 --> 03:23.661 Always took care of me, made sure I wasn't getting into trouble. 03:23.745 --> 03:25.455 She was only 13 years older than me. 03:26.664 --> 03:28.666 When she first started working there, 03:28.750 --> 03:32.378 she brought me to the Trade Center for the first time. 03:32.462 --> 03:34.505 As a five-year-old, you know, 03:34.589 --> 03:38.134 you get excited about things that you've never seen before. 03:38.843 --> 03:43.014 And here I am getting on the elevator, and it was like a rocket ship. 03:44.974 --> 03:48.895 You're up there in a couple of minutes, a hundred-somewhat stories. 03:48.978 --> 03:51.231 [Panuccio] Your ears are popping. You get out. 03:51.314 --> 03:56.110 And once you stepped up near the windows, it was actually kind of like, "Ooh." 03:56.194 --> 03:57.904 It was a long way down. 03:58.571 --> 04:01.324 A hundred and ten floors in each tower. 04:01.908 --> 04:05.536 It could be upwards of 50,000 people on any given day. 04:05.620 --> 04:07.664 [Parrino] The buildings had their own zip code. 04:08.706 --> 04:10.792 That's something that-- Just think that-- 04:10.875 --> 04:14.963 Wherever you live in the United States, there's an area that has a zip code. 04:15.046 --> 04:17.215 These two buildings had their own zip code. 04:17.298 --> 04:22.470 [McNeely] They had designed it to withstand high winds, storms, 04:22.553 --> 04:26.057 lightning strikes, planes hitting it. 04:26.140 --> 04:28.977 It was perceived to be somewhat indestructible. 04:29.060 --> 04:30.812 [sirens wailing] 04:30.895 --> 04:34.065 [reporter] A bomb killed five and injured more than 1,000 others 04:34.148 --> 04:36.484 in the blast that rocked the World Trade Center 04:36.567 --> 04:39.279 and sent Lower Manhattan into a state of complete chaos. 04:39.862 --> 04:43.032 [McNeely] February 1993, there was a terrorist attack. 04:44.033 --> 04:46.995 International terrorists put explosives into a van 04:47.078 --> 04:49.831 and parked it into a, you know, subterranean garage. 04:50.540 --> 04:53.459 It blew up, but the damage was so minimal. 04:54.460 --> 04:57.797 Someone near me was saying, "Man, these towers are amazing." 04:57.880 --> 05:01.217 "They can withstand this huge blast. I can't believe it." 05:03.136 --> 05:06.848 [McNeely] I never really thought that the Twin Towers were a target 05:06.931 --> 05:09.976 of international terrorists until that day. 05:10.059 --> 05:13.062 And then I realized that they were a symbol of strength. 05:13.146 --> 05:14.897 They were a symbol of pride. 05:14.981 --> 05:18.943 Something that, you know, when you flew across the Atlantic Ocean, 05:19.527 --> 05:21.279 you could see the Twin Towers. 05:23.114 --> 05:27.285 [officer] The following year, they put up cement guards 05:27.368 --> 05:29.912 so that nobody could get close 05:29.996 --> 05:35.293 with a truck or a car filled with any kind of explosive device. 05:35.877 --> 05:39.630 Then you felt like, "Okay, this won't happen again." 05:47.472 --> 05:48.890 [MacLeod] It was a Tuesday. 05:50.850 --> 05:52.060 Beautiful weather. 05:53.353 --> 05:55.480 I don't remember seeing a cloud in the sky. 05:57.357 --> 05:59.192 And I had to go to court. 05:59.776 --> 06:01.903 I was in the Anti-Crime Unit. 06:01.986 --> 06:04.530 I was going to trial for a pickpocket case. 06:05.239 --> 06:07.200 So I would travel in by ferry. 06:07.283 --> 06:08.993 [boat horn blaring] 06:09.077 --> 06:12.080 I get off the boat on the Manhattan side. 06:12.163 --> 06:14.707 I started walking towards the train station. 06:15.666 --> 06:18.795 As I'm walking, only steps away from the ferry, 06:18.878 --> 06:20.630 I hear a bunch of explosions. 06:22.882 --> 06:25.968 Sounded like… [imitating explosions] 06:26.052 --> 06:28.721 And I actually said, "What the fuck was that?" 06:28.805 --> 06:30.765 But I continue to walk. 06:31.349 --> 06:34.060 I get on to the subway towards the courthouses. 06:34.143 --> 06:35.686 I had to be there at nine o'clock. 06:38.856 --> 06:40.817 [MacLeod] I woke up in the detective's dorm 06:40.900 --> 06:42.068 in the 13th Precinct. 06:42.652 --> 06:44.153 In the police department, 06:44.237 --> 06:46.155 sometimes you don't go home for a couple of days. 06:47.407 --> 06:52.203 I signed in, and I remember it was… ABC News was on. 06:52.286 --> 06:57.375 And I saw that the Twin Towers had been struck by a plane. 06:57.458 --> 07:00.628 [Dahler] It sounded like a missile, not an airplane. 07:00.711 --> 07:02.630 Then there was a loud explosion. 07:04.590 --> 07:08.010 Dispatcher called me, and says there's a small Cessna 07:08.094 --> 07:10.304 that just crashed into the World Trade Center. 07:11.264 --> 07:14.767 And I can see from the West Side Highway that 07:14.851 --> 07:17.353 that was not a small Cessna. 07:17.436 --> 07:19.772 That was a big-ass jet. 07:20.606 --> 07:22.358 [man] Holy shit! 07:24.652 --> 07:26.112 I went into my police mode. 07:27.405 --> 07:29.365 I knew, with something like that, 07:29.448 --> 07:32.368 it was gonna be a mass-casualty incident. 07:33.411 --> 07:37.748 [Parrino] I had just dropped my kids off at PS 116, my two boys, 07:37.832 --> 07:39.959 when I heard it come over the radio. 07:40.042 --> 07:43.087 [man] A major disaster is occurring in New York City this morning. 07:44.755 --> 07:48.134 Being a detective commander in Manhattan, 07:48.217 --> 07:51.137 probably the only one in the NYPD that lived in Manhattan, 07:51.220 --> 07:52.972 I knew I'd be expected to respond. 07:53.598 --> 07:56.642 So I went home and changed, probably one of the few people 07:56.726 --> 07:59.479 that put a suit on to respond to the World Trade Center, 07:59.562 --> 08:01.063 because I got in trouble in May 08:01.147 --> 08:04.108 responding to a triple homicide not wearing a suit. 08:07.236 --> 08:11.073 [Panuccio] I'm in the 19th Precinct in the patrol borough of Manhattan North. 08:11.949 --> 08:13.659 This one was off the charts. 08:13.743 --> 08:17.163 So they will mobilize people across New York City 08:17.246 --> 08:18.998 to respond to the Trade Center. 08:21.542 --> 08:26.631 [officer] I was a police officer in the 19th with Pete Panuccio. 08:26.714 --> 08:31.636 The desk is calling for the first one-in-eight mobilization, 08:32.220 --> 08:34.472 eight officers with a sergeant. 08:34.555 --> 08:38.184 [man] We're heading down towards One World Trade Center. 08:38.267 --> 08:41.938 Joanne Dowd was with the first group of cops in the 19th Precinct 08:42.021 --> 08:43.147 that left in a van. 08:44.315 --> 08:47.318 All of us were supposed to meet at Church and Vesey. 08:47.818 --> 08:51.614 I was there with the lieutenant. I says, "Let's just grab a car." 08:51.697 --> 08:53.199 "We'll go down there." 08:57.119 --> 08:58.621 [MacLeod] I'm on the train. 08:59.747 --> 09:03.834 I get off at the municipal building, which you always see on Law & Order. 09:04.418 --> 09:08.172 And as I'm walking towards those iconic pillars, 09:08.256 --> 09:10.591 everybody's just, like, looking up. 09:12.843 --> 09:15.263 My eyes go to what they're looking at. 09:17.098 --> 09:20.101 And I see that big, gaping hole in the North Tower. 09:21.185 --> 09:22.728 Those towers were huge. 09:23.229 --> 09:25.940 Tens of thousands of people in each building every day. 09:26.023 --> 09:27.483 I know so many people there. 09:29.193 --> 09:32.863 Immediately, I call 212-938-5029. 09:32.947 --> 09:35.908 -[keypad beeping] -It's JoAnn's office number. 09:35.992 --> 09:40.579 And I hear beep, beep, beep. It wasn't the typical busy sound. 09:41.330 --> 09:44.083 It's like an "out-of-service" type of beep tone. 09:45.209 --> 09:47.295 It's nine o'clock. She should be at work. 09:47.378 --> 09:48.838 Now I'm like, "Oh shit." 09:50.506 --> 09:51.882 We gotta get over there. 09:52.717 --> 09:53.926 And all of a sudden… 09:55.303 --> 09:58.973 that first sound that I thought I heard echoing, 10:00.057 --> 10:03.102 I hear it without the echo. 10:03.185 --> 10:04.478 Just a big explosion. 10:04.562 --> 10:05.646 Boom! 10:05.730 --> 10:07.690 [panicked clamoring] 10:07.773 --> 10:09.608 Then I literally hit the pavement. 10:11.861 --> 10:13.362 It was a second fucking plane. 10:18.951 --> 10:21.454 [man] We're on the 78th floor of the South Tower. 10:21.537 --> 10:24.665 The only reason I'm here now is because we were standing 10:24.749 --> 10:27.335 on the other side of the building from where the plane came in. 10:27.418 --> 10:29.420 [distressing, ominous music playing] 10:33.007 --> 10:37.303 I wound up face down on the floor. And I had no idea why. 10:37.803 --> 10:39.055 Everything went dark. 10:41.807 --> 10:43.768 There's people crying and screaming. 10:45.144 --> 10:47.730 The woman next to me, who I knew… 10:47.813 --> 10:50.524 Pushed her a little bit and I said, "Are you okay?" 10:51.150 --> 10:53.444 I didn't get any response, so I knew she was gone. 10:54.779 --> 10:57.114 There's dead people laying all over the place. 10:57.948 --> 11:01.494 It was a very ugly, chaotic scene, and nobody knew what was going on. 11:03.788 --> 11:06.499 [MacLeod] The homicide squad, along with everybody else, 11:06.582 --> 11:10.169 was involved in an emergency mobilization down to that area. 11:11.545 --> 11:17.093 Two of my partners and I, we were driving, lights and sirens, from the 13th Precinct. 11:18.010 --> 11:22.598 The next thing we knew, there was smoke billowing out of the South Tower. 11:22.682 --> 11:26.060 Then you realize that something hit the other tower. 11:28.604 --> 11:31.774 -[reporter 1] Oh my goodness. Another one. -[reporter 2] Oh God. 11:31.857 --> 11:34.443 -Oh my God. -[reporter 1] My goodness. 11:35.611 --> 11:39.323 We all looked at each other in the car and said, 11:39.407 --> 11:41.701 "This is no fucking accident." 11:44.912 --> 11:47.373 First thing that popped into my head is my wife. 11:48.416 --> 11:51.836 She was working for a company called Salomon Smith Barney. 11:51.919 --> 11:53.379 I knew she was in the city. 11:53.462 --> 11:56.006 I also knew that she had a client core 11:56.090 --> 11:59.051 that was in one of the Trade Center buildings. 11:59.802 --> 12:02.388 And I knew that she often spent time there. 12:03.681 --> 12:06.267 So I was consumed by that. 12:07.351 --> 12:10.104 I had a cell phone, like an old fucking flip phone, 12:10.187 --> 12:13.274 like a StarTAC or whatever they were called. 12:13.357 --> 12:16.610 And I remembered trying to call her at work, 12:16.694 --> 12:21.073 trying to call her cell phone, and, um, I couldn't get through. 12:21.157 --> 12:22.491 It was just dead air. 12:22.575 --> 12:26.162 There was just, like, no signal, no nothing. 12:28.706 --> 12:31.167 [Dowd] It was mayhem in the city. 12:32.793 --> 12:37.757 People are abandoning their vehicles in the middle of intersections. 12:37.840 --> 12:39.759 [man] Forget about the damn car! Let's go! 12:41.051 --> 12:44.597 [Dowd] We are now trying to get to where we're supposed to be, 12:44.680 --> 12:46.682 which is Church and Vesey. 12:46.766 --> 12:50.978 And we got to the middle of Maiden Lane, 12:51.061 --> 12:52.438 and we couldn't move. 12:53.189 --> 12:56.025 We left the van and we got out. 12:56.108 --> 12:59.779 And we start running towards the World Trade Center. 13:02.531 --> 13:07.828 And as we're approaching the towers, we look up. 13:08.412 --> 13:12.541 And people are hanging out on the girders. 13:14.293 --> 13:17.087 And black smoke is billowing out. 13:17.588 --> 13:20.174 People are sending notes down. 13:20.257 --> 13:23.844 "Help me. I'm on this floor or that floor." 13:24.470 --> 13:25.346 It's… 13:25.429 --> 13:26.597 You're like… 13:27.181 --> 13:28.182 [exhales] 13:29.350 --> 13:32.561 Just beyond belief. 13:33.145 --> 13:37.149 And your sergeant is going, "Let's go. Keep moving. Let's just keep moving." 13:37.233 --> 13:39.944 "We have to get to where we have to go." 13:40.027 --> 13:42.655 "And they will tell us what we have to do." 13:43.906 --> 13:45.366 [panicked clamoring] 13:45.449 --> 13:49.787 [Nicholls] The fire that was happening on the 78th floor was unbelievable. 13:51.539 --> 13:54.625 You could hear this cracking noise, and you didn't know what was going on, 13:54.708 --> 13:56.836 but the fire just kept getting worse. 13:57.503 --> 14:00.506 Something from the ceiling came down next to my head. 14:01.465 --> 14:04.843 And you're like, "You gotta be kidding me. I gotta get out of here." 14:04.927 --> 14:08.722 I'm thinking, "I'm on the 78th floor of a building that's on fire, 14:08.806 --> 14:10.307 and I don't know how to get out." 14:12.893 --> 14:16.897 [Dowd] Your instinct is to help these people who are running at you. 14:18.274 --> 14:20.317 So I went to go, 14:20.401 --> 14:24.029 and my sergeant grabbed me by the nape of the neck 14:24.113 --> 14:25.281 and pulled me back. 14:26.991 --> 14:28.826 And somebody jumped… 14:29.952 --> 14:31.495 and landed in front of me. 14:34.790 --> 14:37.251 And killed somebody in front of me. 14:38.586 --> 14:40.296 It was brutal. 14:40.921 --> 14:42.423 Brutal to watch. 14:43.591 --> 14:45.509 [voice breaking] There was nothing we could do. 14:48.429 --> 14:52.933 It's not the image as much as it is the sound. 14:56.228 --> 14:57.396 I'm sorry. 15:05.654 --> 15:07.531 When a body falls… 15:09.033 --> 15:10.743 from that great height, 15:11.869 --> 15:14.496 it sounds like broken glass. 15:17.625 --> 15:19.835 And it is brutalized. 15:23.589 --> 15:25.591 [somber music playing] 15:27.843 --> 15:31.388 [MacLeod] I'm a New York City homicide detective, so I've seen death, 15:32.222 --> 15:34.058 horrific murder scenes, 15:34.141 --> 15:36.435 violence, things like that. 15:37.394 --> 15:42.149 One of the most disturbing things that always stayed with me, stuck with me, 15:43.359 --> 15:47.821 is just the fact that these poor people would rather jump to their death 15:47.905 --> 15:49.365 than burn alive. 15:50.282 --> 15:51.492 Not much of an option. 15:58.040 --> 16:01.377 [Nicholls] When I was on the 78th floor, I thought to myself, 16:01.460 --> 16:05.714 "I have two boys who need me, but I don't know how to get out of here." 16:05.798 --> 16:09.510 There's just too much debris, and you definitely feel the heat. 16:09.593 --> 16:12.930 I ran into two women, and these two guys came over, 16:13.013 --> 16:14.723 and we found an empty stairwell. 16:15.224 --> 16:17.017 We got to about the 75th floor, 16:18.394 --> 16:23.649 and there was two New York City firemen who were coming up the stairs. 16:23.732 --> 16:27.903 They both had big tanks on their back. They were laden with all this equipment. 16:27.987 --> 16:30.990 We said, "You gotta get up to 78, because it's really bad." 16:31.073 --> 16:32.825 I remember these guys saying to us, 16:32.908 --> 16:36.078 "Don't worry about us. Just worry about yourselves." 16:36.161 --> 16:38.956 "Get out. We'll take care of what's going on on 78." 16:39.039 --> 16:42.418 And it was really kind of an eye-opener into how people think, 16:42.501 --> 16:46.296 and how first responders really respond to situations like that. 16:46.880 --> 16:47.965 [man] Let's go! 16:49.925 --> 16:55.597 [Dowd] The Lower Manhattan precincts were already in the buildings removing people. 16:56.390 --> 16:59.518 All the Upper Manhattan precincts were with us. 17:00.060 --> 17:01.937 We moved to Park Place, 17:02.021 --> 17:05.023 about a half a block up from the World Trade Center. 17:05.107 --> 17:10.904 And they start to assign four to a floor to assist in the evacuation. 17:12.990 --> 17:17.119 [Nicholls] Going down, we did encounter some debris 17:17.202 --> 17:21.832 that we managed to climb over to get to the 40th floor. 17:22.499 --> 17:26.003 And there was a police officer in that elevator, saying, 17:26.086 --> 17:27.963 "Get in here. I'll get you out." 17:29.757 --> 17:31.383 We got down to the first floor. 17:31.467 --> 17:34.803 The first floor was nothing but dust and stuff all over the place. 17:34.887 --> 17:37.973 It was amazing. You could hardly see anything in front of you. 17:39.349 --> 17:41.185 We walked out the door. 17:42.352 --> 17:44.980 I really didn't understand what was going on. 17:45.063 --> 17:47.066 The best word to describe any of this was "chaotic." 17:47.149 --> 17:50.027 -[sirens wailing] -[crowd clamoring] 17:50.110 --> 17:53.572 From a triage standpoint, I guess I looked as bad as anybody, 17:53.655 --> 17:56.617 so an officer came along and grabbed me. 17:56.700 --> 17:59.078 I didn't know her. I didn't know anything about her. 17:59.161 --> 18:01.455 All I know is that somebody was helping me out. 18:01.538 --> 18:03.415 Then somebody was taking my photograph. 18:05.417 --> 18:08.212 The police officer took me to sit me down on the sidewalk. 18:08.295 --> 18:10.798 That's when they took me to the ambulance. 18:11.507 --> 18:14.009 Then she just went back into the building. 18:17.805 --> 18:19.807 [suspenseful music playing] 18:21.975 --> 18:24.394 [Parrino] I drive down to the World Trade Center. 18:26.021 --> 18:27.898 When I first show up at the scene, 18:27.981 --> 18:30.442 there's a plane engine in the middle of the street. 18:30.526 --> 18:34.113 And I thought I'd try to pull a serial number off it, 18:34.196 --> 18:36.031 help identify the airplane. 18:36.615 --> 18:38.117 Frankly, under the stress, 18:38.200 --> 18:42.412 I flipped into detective mode when I should have flipped into boss mode. 18:43.622 --> 18:47.000 I kind of had to snap myself out of the situation. 18:47.084 --> 18:50.629 And I walk over to a temporary headquarters 18:50.712 --> 18:53.757 that is across the street from the South Tower 18:53.841 --> 18:57.136 to make a call to my higher headquarters. 19:00.222 --> 19:02.349 [MacLeod] I'm almost to the World Trade Center. 19:03.058 --> 19:06.270 I'm standing there by myself. I'm like, "What do I do?" 19:08.063 --> 19:10.315 We never trained for this in the police academy. 19:10.399 --> 19:11.650 They never taught us this. 19:12.860 --> 19:14.945 I'm 27 years old. 19:15.028 --> 19:16.989 Or 28, one of the two. 19:17.489 --> 19:20.200 I was still relatively a young kid at the time. 19:21.159 --> 19:23.662 What do I do? I'm like, "How the fuck am--" 19:23.745 --> 19:25.747 "How am I getting up there to get her out of there?" 19:28.876 --> 19:31.712 Since I was young, JoAnn was always there. 19:32.504 --> 19:34.298 She was proud of my career. 19:34.381 --> 19:36.633 She was there when I graduated the police academy. 19:38.093 --> 19:40.721 When I bought my first house, she lent me 3,000 bucks. 19:42.264 --> 19:43.724 I could always count on her. 19:44.558 --> 19:47.352 Now, how the hell am I gonna help her? 19:50.272 --> 19:52.524 You know, I was looking for that guidance. 19:55.027 --> 19:58.030 Eventually, I ran into my lieutenant at the time. 19:59.406 --> 20:03.243 We're walking south, so we're in front of the Verizon Building. 20:03.785 --> 20:05.037 I'm hearing this rumbling. 20:05.120 --> 20:06.622 [low, distressing rumbling] 20:11.501 --> 20:13.462 The cell phones are not working. 20:13.545 --> 20:15.839 I'm talking on a landline. 20:15.923 --> 20:20.385 The phone starts shaking and going across the table. 20:20.886 --> 20:22.804 I'm thinking it's the subway system. 20:22.888 --> 20:23.972 [distressing creaking] 20:24.056 --> 20:26.808 [Dowd] I felt the ground move. 20:26.892 --> 20:29.227 The rumble got bigger. 20:29.311 --> 20:32.064 [MacLeod] We thought it was an explosion. It was that loud. 20:32.898 --> 20:36.652 But it was like rolling… like a rolling, loud sound. 20:38.236 --> 20:40.572 It was like… [imitates low rumbling] 20:43.283 --> 20:46.245 [MacLeod] And all I see, from like the 30th floor down… 20:46.954 --> 20:47.955 [imitates explosion] 20:49.081 --> 20:51.250 [onlooker] Oh my God! Oh my God! 20:55.712 --> 20:57.839 -Get down! -Get over there! 20:57.923 --> 21:00.300 [McNeely] A couple blocks from the Trade Center, 21:00.384 --> 21:05.430 I just saw white smoke billowing from where the South Tower was. 21:06.014 --> 21:08.308 [onlooker] Oh my God! Oh my God! 21:09.017 --> 21:12.229 [McNeely] And it was coming right towards my partner and I 21:12.896 --> 21:14.690 at a rapid pace. 21:14.773 --> 21:15.774 [panicked panting] 21:16.608 --> 21:20.237 [McNeely] Two of us instinctively just looked at each other and started, 21:20.320 --> 21:22.614 as we call it, "assholes and elbows." 21:22.698 --> 21:27.119 And we were hightailing it to safety inside Syms department store. 21:27.703 --> 21:31.373 [MacLeod] And my lieutenant at that very moment says, 21:31.456 --> 21:32.749 "Fucking run!" 21:32.833 --> 21:34.501 Get out of here! 21:34.584 --> 21:37.546 -[man] Go, go, go! -Come on! [passerby yelling indistinctly] 21:39.464 --> 21:42.968 [Dowd] And then all of the cops who were with me 21:43.051 --> 21:46.304 lining up to assist in the evacuation 21:46.388 --> 21:49.850 were coming at me like a herd of bulls. 21:50.726 --> 21:54.479 And I face-planted into the sidewalk, 21:54.563 --> 21:57.774 and they proceeded to run on me. 21:59.484 --> 22:02.821 And, I mean, you can't blame them, I guess. 22:03.655 --> 22:05.490 Although I was pissed. 22:06.199 --> 22:09.745 I heard my knee pop, my back pop. 22:10.370 --> 22:13.665 I was in pain immediately. 22:14.207 --> 22:18.795 And I was literally crucified to the sidewalk. 22:18.879 --> 22:20.839 [sirens wailing] 22:20.922 --> 22:22.215 [Dowd] I couldn't move. 22:23.759 --> 22:27.304 And two guys from the 23rd Precinct, 22:27.387 --> 22:29.598 who I never got their names, 22:29.681 --> 22:31.516 same thing happened to them. 22:32.184 --> 22:35.896 They were like, "Can you walk?" I was like, "I can run. Let's go." 22:35.979 --> 22:37.189 [man] Come on, come on! 22:37.981 --> 22:40.275 [Dowd] We tried to get ahead of the debris, 22:40.359 --> 22:41.360 but we couldn't. 22:41.985 --> 22:45.238 So we just whipped onto Broadway, 22:45.322 --> 22:46.990 and knelt down, 22:47.074 --> 22:49.451 and tried to cover as best we could. 22:54.831 --> 22:57.292 [Panuccio] We're trying to get into 7 World Trade, 22:57.376 --> 23:01.463 which is directly north of the actual Twin Towers themselves. 23:02.005 --> 23:04.549 That looked like the safest shelter we could find. 23:06.718 --> 23:08.220 The doors were locked. 23:08.929 --> 23:12.349 I was actually gonna pull my gun out and start shooting the glass. 23:12.933 --> 23:15.060 I did not want to be caught on the street. 23:16.228 --> 23:20.023 Somebody pushes the door open from inside, screaming, 23:20.107 --> 23:21.483 "Get in here! Get in here!" 23:22.275 --> 23:23.193 We ran in. 23:23.902 --> 23:27.280 You're in basically a glass atrium, two, three stories high. 23:27.364 --> 23:28.865 [building rumbling] 23:28.949 --> 23:32.744 The glass is breaking inside, you know, the front lobby, 23:32.828 --> 23:36.289 and the place just instantly fills with dirt and dust. 23:39.751 --> 23:45.215 That really was truly the most terrifying moment of my life. 23:45.298 --> 23:47.300 And I've been in some… 23:47.384 --> 23:50.137 couple of hairy things over the course of my career. 23:51.721 --> 23:54.516 But all of a sudden you get this realization that… 23:55.308 --> 23:56.810 "I'm gonna die here." 24:01.857 --> 24:04.151 [emotional music playing] 24:04.234 --> 24:07.737 It seems like some things slow down while other things speed up. 24:07.821 --> 24:10.407 It's amazing what the brain can process. 24:11.741 --> 24:14.035 I'm not an overly religious person. 24:14.536 --> 24:19.124 But if you think you're gonna die, better square your shit away real fast. 24:19.207 --> 24:20.917 And that's what I'm like… 24:21.001 --> 24:22.127 I said, "God…" 24:23.462 --> 24:25.839 I was 14 years sober at that time. 24:27.466 --> 24:29.467 The thing that popped in my head was, 24:29.551 --> 24:32.721 "You know what, God? Thank you for the last 14 years." 24:34.556 --> 24:36.308 "Take care of my family." 24:37.350 --> 24:40.645 And I'm like, "This is it. You gotta ride this out." 24:40.729 --> 24:42.230 [tense music playing] 24:43.148 --> 24:45.317 [Parrino] The building I'm in starts filling up 24:45.400 --> 24:47.569 with what I think is smoke. 24:48.236 --> 24:49.779 And I remember 24:49.863 --> 24:53.408 from early on in elementary school that when dealing with smoke, 24:53.492 --> 24:55.994 you're supposed to get on your knees and crawl. 24:56.077 --> 25:01.416 Except this smoke is loaded on the lower end 25:01.500 --> 25:03.502 and thinner on the high end. 25:04.002 --> 25:09.508 And it has me very confused and questioning everything I learned 25:09.591 --> 25:13.178 from Sister Elizabeth at Our Lady of Snows in 1968. 25:15.555 --> 25:17.682 [man] It's gone! The whole tower! 25:17.766 --> 25:19.059 It's gone! 25:19.142 --> 25:20.727 Holy crap! 25:23.939 --> 25:25.982 [Panuccio] In 7 World Trade, 25:26.066 --> 25:28.610 we didn't get hit with anything, no major debris. 25:29.778 --> 25:31.112 You're not dead. 25:32.030 --> 25:34.574 Get to work. Be useful. 25:36.910 --> 25:39.538 You can barely see inside this building. 25:39.621 --> 25:42.249 I have some crappy little flashlight with me, 25:42.332 --> 25:45.043 and I hear people yelling up the escalator, 25:45.126 --> 25:46.586 so I go up there. 25:47.087 --> 25:49.172 I'm the only guy in uniform there. 25:50.006 --> 25:51.341 This guy, he's a building… 25:51.424 --> 25:54.177 I don't know if he was a fire marshal or security guard. 25:54.803 --> 25:56.805 He goes, "Oh, thank God, the cops are here." 25:57.973 --> 25:58.974 I'm like… 25:59.057 --> 26:00.350 [chuckles wryly] 26:00.433 --> 26:04.479 "Yeah, the cavalry's arrived, and it's me, and that's not much." 26:04.562 --> 26:06.940 [suspenseful music playing] 26:07.023 --> 26:08.733 [MacLeod] South Tower's collapsed. 26:09.359 --> 26:10.735 Now we gotta regroup. 26:11.570 --> 26:14.406 We start walking towards the North Tower. 26:15.991 --> 26:16.866 I see the firemen. 26:20.829 --> 26:23.081 They're pouring water into their eyes. 26:23.957 --> 26:25.667 They're crying. 26:28.628 --> 26:33.049 There's regular civilians who happened to escape the building. 26:33.675 --> 26:36.511 One guy, I remember, I grabbed him. I gave him a big hug. 26:36.595 --> 26:40.098 Grown-ass man, much older than me, probably in his forties… 26:40.599 --> 26:42.350 And he's crying, and, uh… 26:43.727 --> 26:44.936 Again, shock. 26:45.437 --> 26:46.813 I'm… I'm in it. 26:46.896 --> 26:48.481 I said, "It's gonna be all right." 26:51.401 --> 26:53.528 [Dowd] The dust settled. 26:54.195 --> 26:57.532 And we went to what is now known as "Ground Zero" 26:57.616 --> 27:01.911 to help expedite any kind of evacuation. 27:04.414 --> 27:08.043 And when we got there, it was just not there. 27:09.210 --> 27:15.550 There was a shard of the building in the middle of Church and Vesey. 27:17.844 --> 27:21.306 [Parrino] The South Tower, even though it's hit second, 27:21.389 --> 27:24.851 comes down first, 'cause it was hit at a lower level, 27:24.934 --> 27:27.562 which compromised the strength of the building more. 27:29.773 --> 27:33.610 After the '93 bombing of the World Trade Center, 27:33.693 --> 27:37.113 we received training that a plane could not knock down the tower 27:37.197 --> 27:39.157 from the sheer force. 27:39.240 --> 27:41.701 But now I'm willing to change my thought process. 27:42.660 --> 27:45.080 Get out of the area. The second tower is coming down. 27:45.163 --> 27:47.457 -[man] Did they tell you-- -Yes, it's about to come down. 27:47.540 --> 27:50.001 [Parrino] We lined up a bunch of police officers 27:50.085 --> 27:52.504 to keep everybody further away from the building, 27:52.587 --> 27:55.423 'cause it was obvious the second building was gonna come down. 27:55.507 --> 27:57.592 -[officer] Get the fuck out of here! -We're going! 27:57.676 --> 28:01.888 [Parrino] I see a bunch of EMS. I'm like, "Dude, what are you doing?" 28:01.971 --> 28:03.848 He goes, "We're gonna go back into the building." 28:03.932 --> 28:05.433 I'm like, "You're crazy." 28:06.142 --> 28:09.062 He goes, "No, there's people in there that need to be removed. " 28:09.562 --> 28:11.398 And I felt like a coward… 28:13.233 --> 28:14.859 that I was gonna walk away. 28:16.528 --> 28:17.987 So I was like, "Okay, fuck it." 28:18.071 --> 28:20.907 "I'm not gonna have a fireman embarrass me, so I'm gonna stay." 28:20.990 --> 28:22.409 Move it! Come on! 28:23.243 --> 28:25.954 [MacLeod] The North Tower had the antenna on top, 28:26.037 --> 28:27.664 and it started to tilt. 28:28.790 --> 28:30.500 We started to hear noises. 28:30.583 --> 28:31.584 I know I did. 28:31.668 --> 28:32.794 [ominous creaking] 28:32.877 --> 28:34.337 It was, like, creaking. 28:36.339 --> 28:38.216 And we're two blocks away. 28:39.300 --> 28:41.761 [imitates rumbling] You hear the rumbling. 28:43.930 --> 28:47.058 And then that's when the tower… I start seeing it fucking drop. 28:47.142 --> 28:49.144 [muffled explosions, rumbling] 28:55.275 --> 28:57.026 [man] The tower's coming down! 28:57.569 --> 28:59.946 Get away from it! Get away from it! 29:02.615 --> 29:04.909 [Parrino] When that building was coming down, 29:04.993 --> 29:06.995 I remember seeing my two boys… 29:07.078 --> 29:09.080 [breathing shakily] 29:13.084 --> 29:14.586 …edging me on 29:15.420 --> 29:17.297 to run as fast as I could. 29:18.715 --> 29:21.551 Uh… [softly] And to hit the deck. 29:22.343 --> 29:23.553 Get over here. 29:24.220 --> 29:27.599 [Parrino] And I go hide in a curb. 29:27.682 --> 29:30.894 All 250 pounds of my fat ass 29:30.977 --> 29:36.441 squeezed into six inches of sidewalk to survive this. 29:37.233 --> 29:41.070 Remembering my military training, I put my feet towards the explosion. 29:43.072 --> 29:45.492 There was, like, hurricane winds. 29:46.326 --> 29:49.537 I look to my right, and there's a truck on its side. 29:51.414 --> 29:53.708 And then it becomes very dark. 29:56.419 --> 29:57.795 I can't see. 29:57.879 --> 30:00.507 And everything's extremely quiet. 30:02.842 --> 30:04.469 I'm wondering if I'm dead. 30:05.637 --> 30:07.347 I'm not feeling any pain. 30:10.558 --> 30:14.312 And then, all of a sudden, I could not breathe at all. 30:15.230 --> 30:19.651 And I have to take my hands, and physically go in my mouth, 30:19.734 --> 30:23.154 and rake out chunks of cement. 30:24.072 --> 30:26.574 And I'm coughing, and I'm on my knees. 30:27.075 --> 30:28.785 A woman grabbed me. 30:29.369 --> 30:32.413 She took me over to a fire hydrant to clean my eyes out. 30:32.497 --> 30:35.083 She gives me some water. 30:35.166 --> 30:36.668 I can still see her face. 30:37.377 --> 30:40.213 Frankly, it's one of the more pleasant moments of the day. 30:40.296 --> 30:43.383 It's somebody coming to help me when I was in need. 30:46.594 --> 30:48.388 [MacLeod] I was hopeful that JoAnn made it out. 30:49.430 --> 30:52.475 I was hopeful that the people that she worked with made it out. 30:52.976 --> 30:55.520 I was hoping most people made it out. 30:56.521 --> 30:58.106 In a state of shock like that, 30:59.065 --> 31:03.611 you're not gonna comprehend the magnitude of what you're witnessing. 31:03.695 --> 31:05.697 [suspenseful music playing] 31:06.865 --> 31:08.366 [McNeely] We're in Syms. 31:08.950 --> 31:12.954 The people that had been in there shopping had looks of panic on their face. 31:13.037 --> 31:15.164 "We gotta get these people out. We gotta do something." 31:16.291 --> 31:19.544 Whatever was in that smoke, like my eyes were burning. 31:20.461 --> 31:24.424 So we took men's pocket squares that were on a display rack, 31:24.507 --> 31:25.842 wet them, start handing them out. 31:27.302 --> 31:29.721 Everybody, the employees, and the people in there, 31:29.804 --> 31:32.724 we told them to cover their faces with the pocket squares, 31:32.807 --> 31:36.895 and try and avoid breathing in whatever it was. 31:37.395 --> 31:39.606 [low, menacing rumbling] 31:39.689 --> 31:44.944 [McNeely] We got everybody, single file, to walk south towards the water. 31:45.028 --> 31:46.446 [man] Okay, start going on. Come on. 31:46.529 --> 31:49.949 There were ferries set up, and people with private boats. 31:50.033 --> 31:53.036 They were taking people to get them off Manhattan. 31:54.370 --> 31:57.332 Myself and my partners had no intention of leaving. 31:57.415 --> 31:59.667 We were like, "What do we do now?" 32:00.835 --> 32:03.171 I couldn't help but think about my wife again 32:03.254 --> 32:04.339 and whether she was safe. 32:04.422 --> 32:07.550 And I decided to try her again on my cell phone, 32:07.634 --> 32:09.969 and, you know, still there was no luck. 32:10.053 --> 32:12.680 I couldn't get through to anybody. I had no signal. 32:12.764 --> 32:14.432 Just could not make a call. 32:17.226 --> 32:19.103 [Zeins] There was no communications. 32:19.771 --> 32:23.316 One tower had the antenna that did most of the broadcasting, 32:23.399 --> 32:26.903 most of the cell phones, TV, radio. 32:26.986 --> 32:29.989 So we had no communications with other agencies. 32:31.115 --> 32:36.079 We do have a point-to-point communication with the police department. 32:36.162 --> 32:40.458 So you can hear transmissions from each other. 32:40.541 --> 32:43.044 [officer 1 on radio] The command post is north of Vesey Street. 32:43.127 --> 32:44.420 [officer 2] 10-4. 32:44.504 --> 32:45.964 But nothing else. 32:46.798 --> 32:50.093 And it is extremely quiet. 32:50.677 --> 32:52.261 [faint ringing] 32:52.345 --> 32:56.391 All you can hear is the firemen's alarms 32:56.474 --> 33:00.728 for their oxygen that they wear on their back going off. 33:01.896 --> 33:06.442 And it's ever so quiet, but yet deafening 33:06.526 --> 33:10.571 in the canyon of what that area of Manhattan is. 33:10.655 --> 33:12.657 [somber music playing] 33:13.992 --> 33:16.619 [Panuccio] One of the things I experienced that day, 33:16.703 --> 33:19.914 in looking back on it in retrospect, was loneliness. 33:21.082 --> 33:23.626 Being separated from the people I work with. 33:24.377 --> 33:25.420 For a cop, that stinks. 33:26.754 --> 33:29.924 In a scene of such calamity, 33:31.134 --> 33:32.510 it really became 33:32.593 --> 33:36.723 like almost an overpowering sense, 'cause you're just disconnected. 33:38.349 --> 33:42.186 I says, "Let me go see if I can find who I'm supposed to be with." 33:43.521 --> 33:45.732 I walk past a bar. 33:45.815 --> 33:46.816 And it's weird. 33:47.942 --> 33:49.736 A thought popped in my head. 33:50.945 --> 33:54.073 Nobody would begrudge you if you walked behind the bar and… 33:55.533 --> 33:59.495 grabbed that bottle of Johnnie Walker and poured yourself a shot. 33:59.579 --> 34:02.248 With the disease of alcoholism, 34:03.291 --> 34:05.418 it's just sitting back there saying, 34:05.501 --> 34:08.421 "Hmm, a little toot right here wouldn't bother you." 34:08.504 --> 34:11.966 These are the conversations going inside my crazy skull. 34:12.049 --> 34:13.176 And I'm like… 34:14.677 --> 34:17.096 "Not today. I got work to do." 34:17.180 --> 34:18.222 And… 34:18.931 --> 34:22.143 I'm still sober today. I'm coming up on 38 years. 34:24.979 --> 34:29.609 [Reznick] I was a one-star chief in charge of Bronx detectives. 34:30.568 --> 34:32.779 We go rushing into the city. 34:33.654 --> 34:35.490 We got to Trinity and Liberty 34:36.115 --> 34:38.451 when the North Tower collapsed. 34:38.951 --> 34:43.122 Now, at Trinity and Liberty, I realize there's a Burger King on the corner. 34:43.706 --> 34:45.917 So I just took the opportunity 34:46.000 --> 34:49.378 to make the Burger King a temporary headquarters. 34:50.797 --> 34:53.549 I just started giving out assignments, 34:53.633 --> 34:56.010 and we moved out throughout the day. 34:57.011 --> 35:02.558 Cops just ran into the city from Brooklyn, from Upper Manhattan. 35:04.227 --> 35:09.232 It was the only time in my entire career where I didn't want to go to work. 35:09.315 --> 35:12.193 I wanted to be home for my family. 35:13.027 --> 35:16.697 That was my priority, but unfortunately I had to put that aside 35:16.781 --> 35:20.576 and rush from Queens into Manhattan. 35:21.077 --> 35:23.454 [suspenseful music playing] 35:24.038 --> 35:25.790 [Rivera] I was coming from the Bronx. 35:25.873 --> 35:27.917 My car was not working that day, 35:28.000 --> 35:30.962 and it was crazy 'cause everything was closed. 35:31.045 --> 35:32.463 The trains were stopped. 35:32.547 --> 35:35.133 Everybody was walking back from Manhattan. 35:35.216 --> 35:38.553 I tried to hitchhike into the city, but I couldn't get a ride. 35:39.220 --> 35:42.265 So I took a bus on Lexington Avenue that was packed. 35:42.348 --> 35:46.602 And I remember getting off on 21st Street and walking to my precinct. 35:47.645 --> 35:50.022 So many people that I knew were missing. 35:52.024 --> 35:53.985 [Zeins] No one knew where anyone was. 35:55.736 --> 35:59.490 NYPD started doing missing person work. 35:59.574 --> 36:01.492 Civilians, first responders… 36:02.577 --> 36:06.080 Many of us went on a list of everyone that's missing. 36:06.622 --> 36:08.624 [officer] Stay off the air for a second. 36:08.708 --> 36:11.043 I got a female down. Officer down. Stand by. 36:11.919 --> 36:16.132 We're listening for people who are stuck in the building. 36:16.215 --> 36:19.719 [officer] Female officer, where are you? What was your last location? 36:20.219 --> 36:26.517 [Dowd] I crawled in and out of caverns trying to get to whoever it may be, 36:26.601 --> 36:32.982 to the point where my shoes were burned and my arms were burned. 36:33.065 --> 36:34.066 [siren wailing] 36:35.610 --> 36:37.111 [Reznick] There was a concern about, 36:37.194 --> 36:40.573 "How do we manage the amount of people that are missing?" 36:40.656 --> 36:43.075 "How do we verify whether they're missing?" 36:43.159 --> 36:45.328 "How do we know that they're still in the building?" 36:48.497 --> 36:50.458 [Rivera] I leave the 13th Precinct 36:50.541 --> 36:53.794 and head south to the World Trade Center area. 36:54.754 --> 36:57.673 I went to go see if I could find my neighbor Bill McGinn 36:57.757 --> 36:59.008 and see if he's okay. 37:00.259 --> 37:02.386 Before I left my apartment that day, 37:02.470 --> 37:04.639 Bill's wife had knocked on my door. 37:05.223 --> 37:07.183 She said Bill was working. 37:07.266 --> 37:09.602 She was calling him. There was no response. 37:09.685 --> 37:12.355 I said, "When I get downtown, I'll see if I find him." 37:14.232 --> 37:15.441 We looked around a bit. 37:15.524 --> 37:18.486 I kept asking everybody, "Anybody see Bill McGinn?" 37:18.569 --> 37:21.614 "He worked in the firehouse on 10th Street and Greenwich." 37:22.198 --> 37:24.241 "Has anybody seen that company?" 37:25.243 --> 37:27.745 At one point, I asked one fireman, he went… 37:28.412 --> 37:31.040 Like, "That company is gone." 37:31.123 --> 37:33.042 [distressing music playing] 37:33.125 --> 37:34.752 I felt so bad. 37:35.252 --> 37:37.922 His daughter Cordelia was about six years old, 37:38.005 --> 37:40.508 and she had come to my house that morning. 37:40.591 --> 37:44.053 She was playing with my son, and at some point, she says, 37:44.136 --> 37:46.931 "Oh my God, I lost my tooth!" She lost her first tooth. 37:47.014 --> 37:50.017 She says, "I can't wait till my father comes home so I can show him!" 37:50.893 --> 37:52.812 Knowing she wanted to show her father, 37:52.895 --> 37:55.815 and knowing that most likely he wasn't gonna come home, 37:55.898 --> 37:58.234 it really kinda, like, made me feel really sad. 38:02.446 --> 38:03.948 [tense music playing] 38:04.031 --> 38:08.411 [McNeely] We ended up off the FDR Drive by the Manhattan Bridge somehow. 38:08.911 --> 38:13.708 I remember seeing someone yelling, "Get back! Get back!" 38:13.791 --> 38:17.086 "There's a van on the bridge! They're gonna blow the Manhattan Bridge!" 38:17.169 --> 38:18.963 [panicked clamoring] 38:19.046 --> 38:23.217 [McNeely] Panic overcomes everybody, myself, my two partners, all the people. 38:24.427 --> 38:27.346 I think to myself, "What the fuck are we running for?" 38:27.430 --> 38:29.640 [sirens wailing] 38:29.724 --> 38:32.059 [McNeely] Bomb squad went up, and there was no explosives, 38:32.143 --> 38:33.561 nothing wrong with the van. 38:33.644 --> 38:34.895 It just had been abandoned. 38:35.646 --> 38:37.898 But, uh, initially, it made sense, 38:37.982 --> 38:40.526 because I kept thinking to myself, "What next?" 38:40.609 --> 38:41.861 We were panicked. 38:43.863 --> 38:45.906 [MacLeod] There were rumors flying left and right. 38:47.033 --> 38:50.036 There were something like eight planes missing, 38:50.619 --> 38:52.204 still unaccounted for. 38:52.288 --> 38:54.707 Rumors, but then some of these weren't rumors. 38:56.125 --> 38:58.461 We found out that the Pentagon got hit. 38:59.170 --> 39:03.549 We found out about the plane crash in Shanksville, Pennsylvania. 39:04.633 --> 39:08.012 [Titus] With all of these attacks happening in multiple places, 39:08.095 --> 39:10.598 we didn't know what these terrorists had planned. 39:11.182 --> 39:14.352 We didn't know if they were gonna hit the Empire State Building next. 39:14.435 --> 39:17.063 We didn't know if the subways were gonna be hit. 39:17.146 --> 39:21.776 We just knew today was the day, and it was happening in multiple places. 39:25.071 --> 39:29.200 [McNeely] As we're proceeding and continuing to help and assist people, 39:29.700 --> 39:31.535 I still had not spoken to my wife. 39:33.037 --> 39:35.456 I make another attempt to call her. 39:35.998 --> 39:40.294 Eventually, I'm able to get through to the person who we hired for child care. 39:40.795 --> 39:43.714 I asked her had she heard from my wife, and… 39:44.757 --> 39:47.635 She said, "Yes, she's on her way. She's in New Jersey." 39:48.761 --> 39:50.388 She was okay, so… 39:51.430 --> 39:54.558 that allowed me to focus a little more, to help render aid, 39:54.642 --> 39:58.479 and hopefully rescue people that had been caught up inside those towers. 39:58.562 --> 40:01.690 [dark, foreboding music playing] 40:05.778 --> 40:09.198 [Dowd] At this point, I'm in shock. 40:10.157 --> 40:16.247 I am dehydrated, and I was wandering around alone. 40:17.540 --> 40:20.668 I walk up to the Woolworth Building, 40:21.252 --> 40:25.131 and I happen to see Pete Panuccio, 40:25.214 --> 40:26.882 my sergeant from the 19th, 40:26.966 --> 40:29.093 who I used to work with on the midnights, 40:29.176 --> 40:32.346 and I'm like, "Somebody I know!" 40:32.847 --> 40:36.976 And he's like, "Oh, my God, Joanne, where have you been?" 40:38.227 --> 40:42.606 To be reunited with a cop in the 19th Precinct was a huge relief. 40:42.690 --> 40:43.607 She's alive. 40:43.691 --> 40:48.571 And we were maybe just a block or two away almost the entire time. 40:48.654 --> 40:51.740 That's how chaotic the scene was. 40:52.450 --> 40:54.577 He goes, "You look like hell." 40:55.077 --> 40:57.496 And I was like, "You don't look so hot yourself." 40:57.580 --> 41:00.291 Joanne was limping badly. 41:00.875 --> 41:03.127 When I saw her knee, I'm like, "Uh…" 41:03.210 --> 41:07.548 I probably would have been on the floor howling and crying, 41:07.631 --> 41:08.799 and she was like, 41:09.550 --> 41:14.513 "We're good. Let's do what we need to do. I'll go to the hospital when we all go." 41:14.597 --> 41:16.724 [sirens wailing] 41:16.807 --> 41:18.809 [Panuccio] Some boss comes by, and he says, 41:18.893 --> 41:23.189 "We need people on the street leading down to 7 World Trade." 41:23.689 --> 41:25.065 This thing was in flames. 41:28.694 --> 41:30.905 To me, it gave out a death groan. 41:30.988 --> 41:32.698 [imitates groaning] 41:32.781 --> 41:34.950 [low, ominous rumbling] 41:35.034 --> 41:36.076 [Panuccio] We ran. 41:38.329 --> 41:40.331 [onlookers screaming] 41:43.792 --> 41:47.171 [Panuccio] There was this gigantic cloud of dust 41:47.254 --> 41:50.216 that just blew straight out across Broadway. 41:52.927 --> 41:55.429 And you're like, "When does this day end?" 41:55.513 --> 41:57.515 [distressing music playing] 42:08.776 --> 42:11.028 [Dowd] When I finally got home, 42:11.111 --> 42:15.616 I couldn't believe that I was home. 42:15.699 --> 42:18.661 My daughter hugged the stuffing out of me… 42:19.828 --> 42:23.040 and literally said, "I knew you were okay." 42:23.540 --> 42:25.376 "I knew you were okay." 42:26.377 --> 42:30.422 And I literally sat in a bathtub, 42:30.506 --> 42:34.218 and my ten-year-old bathed me. 42:35.094 --> 42:37.221 She was like, "I have you." 42:38.430 --> 42:41.392 "I'm so lucky you came home." 42:41.475 --> 42:43.477 [somber music playing] 42:44.395 --> 42:49.108 My wife and I were both very emotional, and we were kissing my daughter. 42:49.608 --> 42:51.443 She slept in the bed with us that night. 42:52.903 --> 42:59.201 Such a, like, feeling of almost like a dread or something 42:59.285 --> 43:00.786 that had just kind of… 43:00.869 --> 43:03.664 I shed it at that time, just being home, 43:03.747 --> 43:06.041 being in bed, being with my family. 43:06.125 --> 43:08.919 It was just such a relief. 43:11.255 --> 43:13.549 I only slept for about maybe an hour. 43:13.632 --> 43:17.928 Took a shower, fresh clothes, turned around, and went back to work. 43:18.887 --> 43:20.598 They told us to be back at 4:00 a.m. 43:24.351 --> 43:28.731 As the department organized, everyone got specific instructions. 43:29.440 --> 43:33.611 Every detective was utilized somehow, someway 43:33.694 --> 43:36.113 in connection with the World Trade Center. 43:39.491 --> 43:41.368 [MacLeod] I was working at the Pile. 43:44.622 --> 43:48.751 A couple of days in, my commanding officer says to us, 43:48.834 --> 43:52.254 "All the crime guys, go back to the office, get changed, 43:52.338 --> 43:54.381 put on your civilian clothes." 43:54.465 --> 43:57.009 "You're gonna go out there and look for looters." 43:58.093 --> 43:59.887 And I shook my head no to him. 44:00.596 --> 44:01.847 I said, "No." 44:02.348 --> 44:05.684 I was crying. I was in hysterics. 44:05.768 --> 44:08.187 I said, "I need to get the fuck back in there." 44:08.270 --> 44:11.815 "All right? I'm not going out and look for looters. I don't care." 44:12.608 --> 44:15.819 "I'm going in there. I'm looking for JoAnn. I'm going in there." 44:17.321 --> 44:20.741 And then I see my commanding officer, and he says, 44:20.824 --> 44:22.826 "You just go back into the Pile." 44:22.910 --> 44:25.954 "Go there for however long you need, however many days." 44:26.747 --> 44:29.541 He goes, "Just keep in touch. Let us know you're all right." 44:33.045 --> 44:36.757 When they tallied and whittled down that "unaccounted for" list, 44:36.840 --> 44:41.553 we learned that 2,976 civilians, 44:41.637 --> 44:44.556 37 Port Authority police officers, 44:45.557 --> 44:49.019 343 New York City firefighters, 44:49.103 --> 44:53.148 and 23 NYPD police officers 44:53.649 --> 44:57.361 in and around those towers had died. 45:00.739 --> 45:04.535 For me, unfortunately, I knew quite a few of them, 45:05.035 --> 45:06.829 one being Moira Smith. 45:06.912 --> 45:08.414 [poignant music playing] 45:10.207 --> 45:14.586 And I had just saw her in front of the 13th Precinct desk that morning. 45:16.213 --> 45:19.174 It just hit home, because she was a girl from my old neighborhood. 45:19.883 --> 45:24.596 And Moira was the only female police officer that had perished inside. 45:26.723 --> 45:29.727 [Rivera] She was a police officer that worked in my precinct. 45:30.227 --> 45:33.272 I'm like, "What?" I know Moira, and she had a little girl. 45:34.565 --> 45:37.443 At times, I would see her daughter in the locker room, 45:37.526 --> 45:39.486 in the police dorm, the female dorm. 45:39.570 --> 45:41.572 She was really cute with little red cheeks. 45:43.407 --> 45:44.950 It was very, very hard. 45:47.119 --> 45:52.291 We saw a photo in one of the newspapers of Moira rescuing a survivor, 45:53.041 --> 45:55.002 bringing him out of the building. 45:57.838 --> 46:00.632 I've never seen a timeframe of when I got admitted to the hospital, 46:00.716 --> 46:02.551 and when I got downstairs, 46:02.634 --> 46:05.679 but it was, I guess, around the time the tower collapsed, 46:05.763 --> 46:09.391 so I don't think I had a lot of time before I wouldn't have been around. 46:10.309 --> 46:12.019 And Officer Smith… 46:12.102 --> 46:14.980 I don't know how many people she helped out of the Trade Center 46:15.063 --> 46:16.899 before she helped me. 46:18.108 --> 46:22.321 She was true-blue to her task as a police officer. 46:22.404 --> 46:26.033 She went back into the danger and tried to rescue more people. 46:29.578 --> 46:32.456 [MacLeod] As time went along, my family, 46:32.539 --> 46:35.459 you know, they all realized that JoAnn wasn't coming home. 46:36.168 --> 46:37.669 Pretty much lost hope. 46:38.712 --> 46:40.589 Reality started to kick in. 46:41.381 --> 46:44.468 So they made arrangements with the funeral home. 46:47.387 --> 46:51.517 The day that they made these arrangements, I got home from work. 46:52.643 --> 46:54.228 The phone is ringing. 46:54.728 --> 46:57.022 "Brian, your Uncle Mike's on the phone." 46:57.105 --> 47:01.026 And I could hear it in his voice. He's a big, burly guy. 47:01.109 --> 47:02.861 [clears throat] All choked up. 47:02.945 --> 47:04.112 He's like, "Yeah." 47:04.613 --> 47:06.448 He goes, "Anybody call you?" 47:07.199 --> 47:08.200 I'm like, "No. Why?" 47:09.368 --> 47:11.787 He was like, "They found JoAnn." 47:13.497 --> 47:15.332 "Oh fuck." 47:18.293 --> 47:19.628 Now she's found. 47:20.629 --> 47:21.630 And… 47:22.381 --> 47:24.091 [clears throat] 47:28.303 --> 47:29.304 [clears throat] 47:32.766 --> 47:34.601 And it still hurts to this day. 47:37.938 --> 47:39.481 This was at least… 47:40.440 --> 47:41.441 knowing. 47:42.317 --> 47:43.318 Knowing for sure. 47:44.862 --> 47:47.948 Unfortunately, a lot of people haven't found anybody. 47:49.199 --> 47:51.451 And maybe never will. 47:52.119 --> 47:55.372 We were lucky enough, if you call it that, 47:55.455 --> 47:58.292 to be able to get that in the first couple weeks. 47:58.375 --> 48:01.587 Right through here, need a bucket line. Pass it back. 48:01.670 --> 48:06.508 [Butcher] The last rescue was 27 hours after the collapse. 48:07.634 --> 48:09.928 After that, no one. 48:10.429 --> 48:15.392 And the rescue mission quickly turned into a recovery mission. 48:16.852 --> 48:21.356 At the medical examiner's office, we continued the process of identifying, 48:21.440 --> 48:23.525 labeling, doing anything we could 48:23.609 --> 48:26.403 to get these people back to their families. 48:29.615 --> 48:31.742 [Hovagim] Bereavement center was very sad. 48:32.242 --> 48:35.871 I remember one particular family asking me all kinds of questions 48:35.954 --> 48:39.625 as I'm doing paperwork, and taking the toothbrush or hairbrush, 48:39.708 --> 48:42.586 and processing it so we can get DNA off of it. 48:43.921 --> 48:45.464 That was very heart-wrenching, 48:45.547 --> 48:49.259 to see the fear in their face and the sadness. 48:51.136 --> 48:55.098 2,976 civilians were murdered that morning. 48:55.724 --> 49:00.187 Twenty-five years later, 60% have been identified. 49:01.104 --> 49:05.025 40% of the families have nothing to bury. 49:05.108 --> 49:07.319 And without answers, you go crazy. 49:08.820 --> 49:10.155 [Rivera] One thing about 9/11, 49:10.238 --> 49:13.158 it helped me get used to the smell of death. 49:13.825 --> 49:16.078 Working in the morgue, I saw so much death. 49:17.120 --> 49:20.248 In the beginning, I couldn't even take it. I was gagging. 49:20.749 --> 49:23.752 But then after a while, the smell didn't bother me anymore. 49:25.629 --> 49:31.843 [Butcher] We had 11 or 12 refrigerated trucks in an empty lot. 49:32.844 --> 49:36.682 Some women's group came in and started bringing in flowers, 49:36.765 --> 49:39.101 major wreaths to put in front of the trucks 49:39.184 --> 49:41.103 to honor the people inside. 49:42.521 --> 49:46.316 We covered that whole area in a huge white tent, 49:46.400 --> 49:49.277 and that became Memorial Park. 49:49.861 --> 49:52.114 People wrote things on the wall. 49:53.115 --> 49:55.075 They pinned up pictures. 49:57.119 --> 49:59.037 And one such picture… 49:59.121 --> 50:01.206 It was obviously a kid had scrawled something, 50:01.289 --> 50:04.251 and it said at the top, "Mommy." 50:05.961 --> 50:09.881 And that was a reminder of who we were looking for. 50:13.719 --> 50:16.555 A few months after the attack, they did find my neighbor Bill McGinn. 50:17.848 --> 50:20.976 His wife had told me, "They recovered him last night." 50:21.810 --> 50:25.647 I was at the morgue that day. I remember they brought two firemen in. 50:25.731 --> 50:27.858 I didn't know he was one of the people recovered. 50:27.941 --> 50:29.276 I found that out later on. 50:30.944 --> 50:33.739 One thing I always noticed, when it rained, 50:33.822 --> 50:36.491 he always left his shoes out of his apartment. 50:36.575 --> 50:40.537 It was Bill's shoes, Cordelia's shoes, and Liam's shoes. 50:40.620 --> 50:41.997 The kids' shoes were always out. 50:43.623 --> 50:47.919 And then one day after 9/11, I came home, and it was raining. 50:48.003 --> 50:52.174 I see Liam's shoes and Cordelia's shoes, but Bill's shoes aren't there. 50:52.257 --> 50:53.717 And then it hit me. 50:53.800 --> 50:56.219 I was saying, "I can't believe that he's gone." 50:58.555 --> 51:05.187 Any time a first responder was found, everything would stop. 51:05.270 --> 51:07.689 An American flag would be placed over it, 51:07.773 --> 51:10.609 and we would all get up and salute 51:10.692 --> 51:14.905 as that person would be brought out of Ground Zero. 51:15.614 --> 51:17.491 It, um… It was… 51:18.784 --> 51:20.660 Brings tears into your eyes. 51:29.836 --> 51:34.466 The full recovery effort after 9/11 lasted about nine months. 51:34.549 --> 51:37.928 It went on until, I believe, May 2002. 51:39.387 --> 51:41.181 [Parrino] I had a tough time. 51:41.681 --> 51:45.268 I spend time at work where I can't function. 51:45.352 --> 51:48.772 I am, like, crying, and… 51:49.856 --> 51:52.192 like, in the fetal position. 51:52.901 --> 51:57.739 Because I'm trying to recount what I did, and different things, and… 51:57.823 --> 52:01.076 Like, that's truly when I became scared. 52:02.035 --> 52:05.997 Finally started thinking about the shit that happened, I guess. I don't know. 52:06.081 --> 52:07.999 [foreboding music playing] 52:08.083 --> 52:10.085 [Butcher] Murder kept going on, right? 52:10.168 --> 52:13.630 People kept dying outside the World Trade Center. 52:13.713 --> 52:18.009 So we had to maintain a full investigative staff on the streets. 52:19.136 --> 52:23.849 [McNeely] It brought back a little bit of normalcy to your everyday routine, but… 52:23.932 --> 52:26.393 we were not excused from the recovery efforts. 52:27.477 --> 52:29.813 At one tour or another, somebody from our squad 52:29.896 --> 52:33.942 was assigned to the medical examiner's office, 52:34.025 --> 52:37.070 and sometimes two of us were at the recovery efforts 52:37.154 --> 52:39.281 at the landfill in Staten Island. 52:41.658 --> 52:46.496 [Parrino] Fresh Kills was a retired New York City dump in Staten Island, 52:46.580 --> 52:49.291 and they would remove the debris over to there. 52:49.791 --> 52:52.627 So that was the detectives' bureau's responsibility, 52:52.711 --> 52:56.464 to go through this debris and try to recover body parts 52:57.215 --> 53:00.552 or items that belonged to individuals. 53:01.136 --> 53:04.347 [Reznick] First, they gave you a rake and said, "Go through it." 53:04.431 --> 53:07.267 "If you come up with any ID or what you think is a bone, 53:07.350 --> 53:09.561 put it in these buckets." 53:10.854 --> 53:13.106 [Parrino] I volunteered to work there, 53:13.190 --> 53:15.233 and that was tremendously satisfying 53:15.817 --> 53:19.112 because you're hopefully giving some information 53:19.196 --> 53:21.698 to some family member somewhere along the line. 53:23.241 --> 53:25.493 After a while, they got wise. 53:25.577 --> 53:28.205 They started issuing Tyvek suits, 53:28.288 --> 53:32.209 boots, gloves, and masks as you went through the debris. 53:32.834 --> 53:35.921 Unfortunately, that's probably where I get my cancer. 53:38.006 --> 53:40.216 I've been diagnosed with prostate cancer. 53:40.300 --> 53:43.511 I'm very fortunate. They caught it in the early stages. 53:43.595 --> 53:46.348 The majority of the people that worked down there 53:46.431 --> 53:50.602 end up with some related 9/11 illness. 53:52.270 --> 53:58.735 Back in 2021, I got a message on my fucking phone that I had cancer. 53:59.569 --> 54:01.571 It was a urological cancer, very rare. 54:01.655 --> 54:03.657 One in four million men get it. 54:03.740 --> 54:06.868 I felt sorry for myself for about, you know, maybe ten minutes, 54:06.952 --> 54:10.288 and I went from feeling a little bit like a victim 54:10.372 --> 54:13.583 to feeling like, "I'm ready. Let's go." 54:13.667 --> 54:16.086 "Let's do this. Get this shit out of me." 54:16.169 --> 54:17.712 And that was it. 54:21.841 --> 54:24.010 [MacLeod] I got skin cancer on my face. 54:25.261 --> 54:28.640 When I found out, I was scared. 54:29.391 --> 54:35.772 [McNeely] To date now, more people have died from 9/11-related illnesses 54:35.855 --> 54:39.317 than actually died on the day of the attack, 54:39.401 --> 54:42.779 which is… extremely alarming. 54:44.072 --> 54:49.077 I think that the terrorists wanted initially to take out those towers 54:49.160 --> 54:51.454 because of what they symbolized. 54:51.538 --> 54:54.374 And I think they got more bang for their buck 54:54.457 --> 54:57.085 because the tragedy just keeps going on. 54:58.336 --> 55:00.130 [somber music playing] 55:01.423 --> 55:03.717 [Dowd] We're going 25 years. 55:04.759 --> 55:09.472 I have buried at least 50 friends. 55:10.473 --> 55:12.225 Friends! Not even… 55:13.351 --> 55:14.602 people I don't know. 55:15.228 --> 55:16.896 There's more than that. 55:22.152 --> 55:25.155 -[Butcher] Here's all the boys. -[Hovagim] What's going on here? 55:25.238 --> 55:27.157 -Good to see you, brother. -You look great. 55:27.240 --> 55:28.325 Thanks! So do you, bro! 55:28.408 --> 55:29.826 -How you doing? -Roger. 55:30.744 --> 55:32.787 [Dowd] Every single one of us… 55:34.122 --> 55:35.749 should just talk. 55:35.832 --> 55:38.960 Me and Pete talk. Every year, we would talk about it. 55:39.044 --> 55:40.837 Hello, darling. 55:42.172 --> 55:43.339 [Dowd] Relive the hurt. 55:43.423 --> 55:45.717 -How are you? -[Dowd] I'm okay. 55:45.800 --> 55:48.303 It's so good to see you. You look so good. 55:48.386 --> 55:49.596 And it helped. 55:49.679 --> 55:51.264 It helped until it didn't. 55:52.015 --> 55:54.476 And I needed to seek counseling. 55:55.226 --> 55:56.603 Look at Manhattan. 55:56.686 --> 55:57.771 [McNeely] Yeah. 55:57.854 --> 55:59.814 [Rivera] How are you feeling up here? 55:59.898 --> 56:01.149 Yeah, I know. 56:01.232 --> 56:03.068 -It's a little weird. -[Rivera] Yeah. 56:03.151 --> 56:05.195 The new building is nice, though. 56:05.278 --> 56:07.906 [MacLeod] It's the first time I've been in the new buildings. 56:07.989 --> 56:09.032 [Rivera] Really? 56:09.741 --> 56:11.743 [McNeely] MacLeod, that fucking hick. 56:12.702 --> 56:14.704 -Leave my brother alone. -[McNeely] Why? 56:14.788 --> 56:16.039 Calm down, champion. 56:16.122 --> 56:17.415 [McNeely] Yeah, man. 56:20.585 --> 56:23.338 [Dowd] I would wake up with these horrific dreams. 56:24.422 --> 56:26.591 -[low, echoing boom] -[panicked clamoring] 56:28.551 --> 56:30.386 [Dowd] That's the worst part. 56:30.887 --> 56:33.765 You go to bed, and you feel like you're being buried alive. 56:35.433 --> 56:39.062 There isn't a cop out there, I'm sure, that doesn't feel the same thing. 56:40.397 --> 56:42.273 And I nearly had a breakdown. 56:42.857 --> 56:47.070 Then the 9/11 Foundation kicked in and said, "We got you." 56:48.780 --> 56:50.657 "We will help you." 56:50.740 --> 56:53.493 I can tell you're a little bit, like, upset. 56:53.576 --> 56:55.995 -Shaken? A little bit. -Shaken, yeah. It's all right. 56:56.830 --> 56:58.581 I was scared, coming. 56:59.374 --> 57:04.796 [Dowd] I'm a big advocate now for guys getting mental health checks. 57:04.879 --> 57:08.258 Just do it. We have the coverage. Do it. 57:08.925 --> 57:10.802 It doesn't hurt to talk. 57:13.805 --> 57:16.182 I don't enjoy… 57:17.767 --> 57:20.145 being here at… at the site. 57:20.645 --> 57:24.441 I don't like it up here. I love that I'm with all of you. 57:24.524 --> 57:27.861 I feel protected because you get it. 57:27.944 --> 57:32.157 We know things that no one else on this earth will ever know 57:32.240 --> 57:34.159 and probably never should. 57:34.242 --> 57:36.953 Never dealt with it, me personally. 57:37.036 --> 57:38.746 My daughter wasn't even two yet. 57:38.830 --> 57:42.375 She just wanted to know where Dad was all of the days that I came to work 57:42.459 --> 57:45.128 to get the fuck away from these memories, 57:45.211 --> 57:50.091 just to not have to relive this shit every fucking day of my life. 57:50.175 --> 57:51.259 [emotional music playing] 57:53.303 --> 57:55.555 My life was never the same. 57:55.638 --> 57:58.308 Just like a lot of other people's. [clears throat] 57:59.392 --> 58:01.102 I didn't have any way 58:01.936 --> 58:06.024 to identify what I was dealing with, 'cause I didn't see it. 58:06.691 --> 58:08.109 I didn't understand it. 58:09.611 --> 58:13.448 [Panuccio] It was a horrendous attack on our nation. It's a crime scene. 58:14.032 --> 58:16.367 For many months afterwards, it was a graveyard. 58:17.243 --> 58:18.953 My mind is racing right now, 58:19.037 --> 58:22.707 and I'm seeing photos of Pete and Joanne that day. 58:23.374 --> 58:26.336 I'm seeing photos of Roger in the Pathmark parking lot 58:26.419 --> 58:28.046 pouring water over your head. 58:28.129 --> 58:29.380 It's all coming back, 58:29.464 --> 58:32.550 and it's really, uh, difficult to think about it. 58:32.634 --> 58:36.304 My place to let it out was the shower. 58:37.013 --> 58:38.806 I went in the shower, 58:39.557 --> 58:41.142 and I cried. 58:42.268 --> 58:46.940 And I cried, and I cried, and… 58:47.732 --> 58:50.318 [voice quavering] …I never told anybody that. 58:50.818 --> 58:54.364 That was how I got it out. 58:54.948 --> 58:55.823 Yeah. 58:55.907 --> 58:57.951 [delicate, emotional music playing] 58:58.034 --> 59:01.246 And when I retired, that's when it hit, bang, so hard. 59:01.329 --> 59:03.665 Suddenly, who am I? I'm not relevant to the world. 59:03.748 --> 59:04.999 -It changes you. -It does. 59:05.083 --> 59:07.418 That's why I stopped drinking. When you retire… 59:07.502 --> 59:09.837 How did we deal with it? We went to the bar. 59:09.921 --> 59:12.882 That's how we dealt with it, and we talked about it with each other. 59:12.966 --> 59:16.553 But now, there's guys that are fucking suffering out there 59:16.636 --> 59:18.888 from 9/11 and PTSD 59:18.972 --> 59:21.599 that they've never dealt with in their careers. 59:21.683 --> 59:24.227 You guys in Homicide, seeing all the dead bodies, 59:24.310 --> 59:28.273 the dead children, and all that shit… And you all have it. All of you have it. 59:28.356 --> 59:30.775 You gotta deal with this shit, 59:30.858 --> 59:33.111 'cause it will fester, and you will change as a person. 59:34.112 --> 59:36.531 Honestly, thank God for this little meeting here. 59:37.949 --> 59:41.286 All those years, I thought I was the only one losing my fucking mind. 59:43.746 --> 59:46.165 And I wasn't. And I know it. 59:47.917 --> 59:50.420 Coming here-- I'm sorry, I got-- 59:50.503 --> 59:51.879 I'm not crying! You're crying! 59:55.341 --> 59:57.719 I won't do it for the cameras, but I'll make fun of you later. 59:57.802 --> 59:59.470 -All right. [clears throat] -I love you. 59:59.554 --> 01:00:01.931 You gotta dry-clean your brain like all of us. 01:00:02.015 --> 01:00:03.641 You can't keep it in. 01:00:04.225 --> 01:00:06.352 [Rivera] I feel happy now just looking at Brian's face. 01:00:06.436 --> 01:00:09.147 From the minute he started to now, it's like a different person. 01:00:09.230 --> 01:00:11.441 [Hovagim] This is a therapy group today. 01:00:11.524 --> 01:00:13.943 -I mean, look at it. -'Cause it's a comfort zone. 01:00:14.027 --> 01:00:14.986 It's a comfort zone! 01:00:15.069 --> 01:00:17.363 We feel comfortable talking to each other. 01:00:17.447 --> 01:00:19.532 We chewed some of the same dirt. 01:00:19.616 --> 01:00:20.491 [Hovagim] Yeah. 01:00:20.575 --> 01:00:24.120 Mental health is just as important as physical health. 01:00:24.203 --> 01:00:26.956 And now I understand that. 01:00:27.540 --> 01:00:31.919 But it took me about 19 years until I talked to therapists about it. 01:00:32.003 --> 01:00:33.129 I had to. 01:00:34.297 --> 01:00:37.050 Because, you know, I'm not a… I'm not a superhero. 01:00:37.133 --> 01:00:40.845 Part of this is like survivor's remorse. Chief, you were in the Burger King. 01:00:40.928 --> 01:00:41.971 Tommy, you were there. 01:00:42.055 --> 01:00:43.598 He was there. Everybody was there. 01:00:43.681 --> 01:00:47.018 You're saying "Why didn't it happen to me?" a little. 01:00:47.101 --> 01:00:48.394 You think about it. 01:00:48.478 --> 01:00:51.314 We had 23 NYPD officers, 01:00:51.397 --> 01:00:54.776 we had 37 Port Authority police officers, 01:00:54.859 --> 01:00:58.196 and we had 343 firemen killed. 01:01:00.782 --> 01:01:03.242 God gave us memories for a reason. 01:01:03.743 --> 01:01:05.536 And it's to remember them. 01:01:05.620 --> 01:01:07.246 Remember what happened. 01:01:07.330 --> 01:01:08.623 Never forget. 01:01:10.500 --> 01:01:13.252 In the place where the Twin Towers once stood, 01:01:13.336 --> 01:01:16.631 we now have, uh, the Freedom Tower. 01:01:16.714 --> 01:01:20.593 I've never seen it from, like, this… this level either. 01:01:20.676 --> 01:01:21.678 It's so majestic. 01:01:21.761 --> 01:01:26.307 And I'm glad, um… I'm glad we put it right up their asses. 01:01:26.391 --> 01:01:27.934 -Very happy for that. -Yup. 01:01:28.017 --> 01:01:29.435 We're all alive. 01:01:29.519 --> 01:01:32.480 We're all surviving in one shape, form, or another. 01:01:32.563 --> 01:01:36.609 And I appreciate that they set up the memorial for those memories 01:01:36.692 --> 01:01:38.861 of the first responders and the civilians 01:01:38.945 --> 01:01:42.657 and all the citizens from other countries that got killed that day. 01:01:44.909 --> 01:01:48.496 [McNeely] It is a symbol of strength and resilience 01:01:48.579 --> 01:01:51.124 that we got knocked down, but we got up. 01:01:51.207 --> 01:01:53.042 As a country, not just a city. 01:01:55.086 --> 01:01:57.588 [Dowd] The memorial, it's absolutely stunning. 01:01:58.131 --> 01:02:02.844 The imprint of the buildings with the names and the waterfall. 01:02:04.137 --> 01:02:07.640 -[Rivera] What a beautiful day, right? -Not unlike the day. 01:02:15.273 --> 01:02:17.358 -[Rivera] Really? -Jimmy Riches, right here. 01:02:18.443 --> 01:02:21.404 He was a cop, too, before he was a fireman. John Chipura. 01:02:21.487 --> 01:02:23.781 [Rivera] You know so many of them from Staten Island, right? 01:02:23.865 --> 01:02:26.784 [McNeely] Timmy McSweeney. And then we got Moira. 01:02:26.868 --> 01:02:28.369 [emotional music playing] 01:02:30.204 --> 01:02:32.039 [Butcher] Terrorism is not just one attack. 01:02:32.123 --> 01:02:37.420 It's a constant state of ruining people's lives with fear, 01:02:37.503 --> 01:02:40.965 with illness, with mental incapacity. 01:02:48.222 --> 01:02:52.185 [McNeely] Counter to the evil, there's… love, 01:02:52.268 --> 01:02:56.355 and there's people that really, like, care. 01:02:58.274 --> 01:03:01.319 [Titus] Through that tragedy, the country, 01:03:01.402 --> 01:03:04.405 especially here in New York, everyone came together. 01:03:07.575 --> 01:03:10.912 It shows me what we're capable of. 01:03:16.042 --> 01:03:17.543 [music swells, trails off] 01:03:19.003 --> 01:03:21.005 [dramatic outro music pulsing] of.